Why Now? AI Voice Is at a Tipping Point
Global spend on AI inside telecoms is expanding at 32 % CAGR and is forecast to climb from $2.7 billion in 2025 to more than $42 billion by 2034.
Analysts also project that AI‑enabled voice & speech services alone will exceed $64 billion in annual revenue by 2030.
Early‑adopter operators that launch AI call‑screening, virtual receptionists and real‑time translators today are already reclaiming minutes – and margin – that would otherwise migrate to OTT apps.
Why Operators Are Moving Today:
- Capture Escaping Minutes: Retain subscribers with differentiated, on‑net AI experiences OTT players can’t match.
- Compress Time‑to‑Revenue: Launch production‑grade services in weeks via pre‑built agents and low‑code flows.
- Regulatory Compliance: Meet new scam‑call mandates with network‑level AI fraud firewalls.
- Margin Expansion: AI add‑ons lift ARPU 3‑5 pp and cut churn by up to 45 % among early adopters.
From Idea to Market – at AI Speed
Thanks to a modular architecture that supports well-defined and scalable voice interfaces, the OpenSpan platform seamlessly integrates into most modern telco environments, delivering ready-to-deploy voice services and immediate business impact without complex technical overhead.
A Scalable and Modular Hosted Architecture
Minimising network disruption and maximising speed of deployment
Transform Your Voice Network with AI-Powered Innovation
Consumer Call Protection
Protect subscribers from scam calls and fraud with advanced AI threat detection. Analyse calls in real-time using semantic intelligence to identify and block suspicious activity.
- Real-time fraud detection
- Voice pattern and semantic AI analysis
- Automatic subscriber alerts
SOHO & SME Agentic Assistants
Empower SOHO, small and medium businesses with an AI voice assistant that handles appointments, inquiries, and customer support, allowing them to focus on growing their business.
- 24/7 availability
- Appointment and jobs scheduling
- Personalised engagement
Enterprise IVR Modernisation
Transform customer service with intelligent voice response capabilities. deploy AI agents that understand all the nuances of natural language and can handle customer inquiries without human intervention.
- Natural language understanding
- Skill-based call routing
- Target 100% self-service rate
Operators: Who Benefits from OpenSpan?
Whether you lead product, operations, or network strategy, OpenSpan helps you solve the right problems faster – delivering real business value through carrier-grade AI voice applications.
CIO / CTO
Launch revenue‑ready AI voice services in a few weeks or months – without ripping out existing OSS/BSS or compromising uptime.
Head of Fraud & Risk
Stop scam calls at the network edge with real‑time AI analysis – cut fraud losses and meet emerging regulatory SLAs.
Head of SME Product
Offer turnkey AI receptionists and schedulers that boost SME ARPU and slash churn – no extra support staff required.