STATE OF MOBILE CALL LOGGING

Manual

Data collection is often limited, manual and unreliable.

Capture of Irrelevant Data

Automatic systems blindly logs everything, even personal calls.

No Insights

Inaccurate or incomplete data collection limits the effectiveness of AI to deliver real business insights.

SecondLine

INTRODUCING SECONDLINE – THE VIRTUAL CELL PHONE

A Virtual Cell Phone giving real insights

  • Add a business number

    SecondLine replicates all the features of a cell phone into Apps, complete with your own business number.

  • Automagically in your CRM

    Only business calls and SMS’ are captured and automatically logged into your CRM

  • Data to power your AI

    SecondLine’s incredible call recording functionality also provides useful transcriptions, perfect for sentiment analysis scoring.

Connect every conversation to revenue

If your CRM can’t see it, then it’s hard to maximise value from it. SecondLine puts all your business mobile call and text data into your CRM in near-real-time.

For Company-owned and BYOD

It’s not just for company-owned devices. SecondLine also deploys easily and securely on employee-owned phones too. Your talent can now use their personal devices for business calls and text messages.

Supports all major CRMs

Secondline supports direct integration with all the major CRMs, including Salesforce and Oracle CX.

Enquire about SecondLine now

Find out how SecondLine can optimise your CRM data and enable AI insights.

Find out more