CogVoice AI drives high-value CSP service offerings
CogVoice delivers unparalleled, cost-effective AI assistants to enable ground-breaking use cases – tailored specifically for Communications Service Provider voice networks.
Natural Conversations with AI
CogVoice leverages AI to deliver exceptional natural language conversations and responsiveness, making AI voice-led conversations with customers and callers effortless and effective.
Handles Complex Conversations
Leveraging Norwood’s patent-pending Elastic Intent technology, CogVoice significantly improves the performance of chatbots, virtual assistants, and customer service platforms.
CogVoice efficiently manages multi-turn conversations by predicting user intent and providing relevant responses, resulting in accurate and personalised interactions.
Differentiate & Monetize
CogVoice applications drive further monetization of CSP voice networks with differentiated high-value voice engagement applications.
Scalable for CSPs
Designed for mass adoption and scale, CogVoice is low-cost, hyper-scalable & 4G/5G compatible, supporting high-volume operator use cases.
Improved CX
The CogVoice platform enables CSPs to create their own differentiated services to improve customer engagement.
Powered by CogVoice
Call Screener™
The Call Screener assistant speaks to unknown callers to filter our spam, scam and robocalls. Protecting your customers from wasted time and lost assets.