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  3. Frequently Asked Questions
  4. Device Requirements

Device Requirements

World Phone is currently supported on the following devices:

  1. Apple iPhone
    1. Model: iPhone 5s or later
    2. Operating System: iOS 11 or later
  2. Android Phones
    1. Operating System: Android 4.1 (Jelly Bean) or later

Yes. World Phone syncs contacts from your native phone contacts list.

No. There is no need to enter a username or password to open the App or to make and receive a call.

When you purchase minutes or numbers you will need to enter your Apple ID or Google Play password.

If your phone is locked when you receive a World Phone call, you can answer the call from the lock screen without unlocking the phone.

We offer 8 ring tones for you to choose from. We don’t yet have a feature that allows you to assign a different ring tone to specific numbers.

You can simply download again from the App Store or Google Play Store. Registering your App with your original number will return your purchased World Credit and leased phone numbers.

You can download World Phone from the App Store or Google Play Store to your new or repaired phone. Any contacts created in World Phone are automatically created in your phone contacts. Life is a lot easier if you make regular backups of your phone.

You can ask your mobile network to unlock your phone. Usually, this just requires a code to be entered and may incur a small feebut free unlocks are becoming increasingly common. This will allow you to use a local SIM card when travelling.

While travelling, try to set-up a roaming data package, so you have access to low-cost data when roaming and then you can make low-cost international calls with World Phone.

Be sure to turn off data roaming, and make calls with World Phone whenever you can access Wi-Fi. World Phone is not connected to the SIM card, so long as you have a Wi-Fi connection, you can make and receive calls.

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