Device Requirements

What are World Message's device requirements? World Phone is currently supported on the following devices: Apple iPhone Model: iPhone 5 or later Operating System: iOS 9.0 or later Android Phones Operating System: Android 4.4 (Kit Kat) or later Can I use my existing phone contacts? Yes. World Message syncs contacts from your native phone contacts … Continued

How to

How to purchase World Credit Users can purchase World Credit quickly and easily right from the app. Simply go Settings > Manage My Account > Recharge. iPhone users must have an active iTunes account with valid credit card credentials. Alternatively, iPhone users can also purchase an iTunes gift card which can be purchased with cash … Continued

General

What is World Message World Message brings together International SMS and Instant Messaging in a familiar and easy to use format, giving you effortless and low-cost connections via text to anyone around the world. Send and receive SMS from a leased or company provided phone number through our Enterprise platform, Corona® Cloud. World Message, works … Continued

Frequently Asked Questions

Select a specific topic General How to Device Requirements Messages, Numbers and Coverage Accounts and Billing Information and Privacy Support and Troubleshooting

Support and Troubleshooting

To get the best performance from World Phone, please ensure your device is updated to the latest operating system version. World Phone appears offline and is not registering to a network. There are rare cases where the App doesn't fails to log online and register with a network. In such instances, a follow these simple … Continued

Information and Privacy

Is my privacy ensured? Yes. You can view our Privacy Policy on our website on in the App under Settings > Legal > Privacy Policy. What personal information do I need to provide to use World Phone? All we require is a valid mobile phone number. Downloads and in-app purchases are managed by iTunes or … Continued

Accounts and Billing

How can I track my call costs? World Phone displays your World Credit balance at the top of the dial-pad screen and under My Account. How do I manage my account? World Phone users can manage their accounts from inside the App. How do I pay my bill? World Phone users purchase World Credit and numbers … Continued

Calls, Numbers and Coverage

What countries can I use World Phone in? If you have access you the Internet, then you can use World Phone. How long does it take to set up World Phone? World Phone is automatically set-up when you download the App and install it. World Credit is available immediately on purchase through iTunes or Google Play … Continued

Device Requirements

What are World Phone's device requirements? World Phone is currently supported on the following devices: Apple iPhone Model: iPhone 5s or later Operating System: iOS 11 or later Android Phones Operating System: Android 4.1 (Jelly Bean) or later Can I use my existing phone contacts? Yes. World Phone syncs contacts from your native phone contacts list. … Continued

How to

How to change language settings On iPhone: Go to your native device Settings > General > Language & Region > iPhone Language > Select preferred language order. This should automatically change the language used within World Phone. If the newly set language fails to load in World Phone, restart the App. On Android: Go to … Continued